General Information Frequently Asked Questions

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What types of payment do you accept, and do you offer payment plans?,

We accept all major credit cards, except American Express. We also accept Debit cards, checks, and cash. We do not accept “Credit Care” cards.

We do not have payment plans, you are expected to pay in full when the service or adoption is completed.

How many dogs am I allowed to own?,

Please check with your local municipality. There is no state law regulating pet ownership however most cities, villages, and townships have their own limits on the number of pets allowed per household. Most municipalities allow three per household, but you must call to confirm what is allowed where you live. Please be aware that having more than four dogs in a house may require a special permit depending on why you have the dogs (ie., breeding, boarding, grooming, etc.).

My pet is sick. Can you treat them?,

No. Our staff Veterinarian only treats Shelter animals. For vaccines, declawing and microchips and other services, please visit a Veterinarian in your area.

I can’t afford pet food. Can you help me?,

We rely on donations to feed the animals at the Shelter, but occasionally are able to assist. Please contact the Pet Food Pantry if you need help feeding your pet. You may also call Gleaners at (313) 923-3535 or MHS at (517) 552-8050 for more information about this program.

I saw a cat stuck in a tree or a dog out on the ice. Who should I call?,

Call Livingston County Central Dispatch at (517) 546-9111 for Animal Control assistance or your local fire department. Livingston County Animal Shelter does not have a ladder or other types of safety equipment necessary for these types of situations.