911 Central Dispatch

Livingston County 911 Central Dispatch Earns Accreditation as an Tri-ACE Dispatch Center of Excellence from The International Academies of Emergency Dispatch

Livingston County 911 Central Dispatch was approved as an Tri-ACE Dispatch Center of Excellence on March 2019 by the Board of Accreditation of the International Academies of Emergency Dispatch (IAED). Therefore, Livingston County 911 Central Dispatch earned the distinguished honor of becoming the 15th Emergency Dispatch Accredited Center in the world.

Livingston County 911 Central Dispatch is the only Tri-ACE accredited Central Dispatch Center (PSAP) in Michigan to become accredited.

911 Mission Statement

The mission of the Livingston County 911 Central Dispatch is to assist in the safety and quality of life of the people in Livingston County by coordinating a comprehensive all-hazard emergency operational plan, and by providing professional, effective, efficient, telecommunication response to calls by citizens and dispatching the appropriate public safety responders.

"Building Excellence Through Emergency Communications"

Smart 911

Another new service that Central Dispatch is launching is Smart911, a free service that allows individuals and families to sign up online and provide key information to 911 centers. This information enables more effective emergency response by law enforcement, fire, and emergency medical services. Smart911 enables residents to create a Safety Profile at www.smart911.com for their entire household. Residents can customize their profile and share any information they want Central Dispatch and response teams to have in the event of an emergency. All information in the Safety Profile is private and secure, and it is seen only when the resident dials 911. When a resident makes an emergency call, their Safety Profile is automatically displayed to the 911 call taker, allowing them to send the right response teams to the right location with the right information.

New County Programs

New 911 Features Now Available In Livingston County

Howell, MI – Livingston County's Central Dispatch is launching two new safety initiatives to better protect our residents in an emergency.

A new service, Text-to-911, allows individuals to send a text message to 911 from their mobile devices if they are in Livingston County. Central Dispatch has been testing this service since early October. "We are very proud to be able to offer the Text-to-911 service to our residents and visitors giving them this tool that provides another avenue for individuals to contact 9-1-1 during a time of need.

Livingston County's Emergency Alerting System

Be Prepared & Sign-up Today!

Sign-up for the Livingston County Emergency Alert System for citizens. This system will send emergency alerts to the electronic media of your choice; cell phone, text, or email. You can even rank the order of what method is used first. This alerting system works to make sure you and your family are notified during times of disaster or emergency within Livingston County.

This Livingston County Emergency Alert System allows you to choose the types of incidents to be notified of. It also gives you the option to tell us if you have special considerations or needs we should be aware of in the event of an evacuation. ALL information you provide is voluntary and confidential. It will not be used for any purpose other than an emergency or disaster situation. Check out the FAQ (Frequently Asked Questions) on the site to get a better understanding of the system.

Remember, every little thing you do to be better prepared has the potential to be a big benefit to you and your family during an actual emergency or disaster.

Are you ready