COVID-19 (Coronavirus) UPDATE - May 15, 2020
LETS is preparing to resume regular transit service on Monday, June 1. Please note that we will be operating at reduced capacity as a result of social distancing requirements. We therefore strongly encourage riders to limit trips to essential purposes such as healthcare, employment, and grocery shopping to ensure that our community's basic needs are met.
To protect our drivers and passengers masks or face coverings will be required to board our vehicles until further notice. Other precautions we are taking include rigorous cleaning and disinfecting protocols, designated seating to ensure 6-foot spacing between passengers, and installation of plexiglass dividers between the driver and passenger seating areas.
We will resume phone reservations on Tuesday, May 26. On a temporary basis beginning today, you may also send an email or text message to firstname.lastname@example.org to schedule a ride for June 1 or after. Please include your name, trip details, and a phone number in your ride request and a dispatcher will contact you to confirm or gather additional details if needed.
If you had a standing ride prior to our service reduction please contact us to let us know you would like to resume your schedule. Standing rides will not be reinstated unless we hear from you.
Through May 31 service will continue to be limited to trips that are necessary to sustain and protect life, including dialysis and other critical medical appointments. We are also working with local organizations to provide critical food delivery for our most vulnerable residents.
If you need transportation for a critical medical appointment please call (517) 404-8703. If you have a medical emergency please call 911. Please note that we cannot transport individuals who have symptoms or have recently tested positive for COVID-19.
We are anxious to resume normal operations but will continue to follow federal, state, and local guidelines to ensure the safety of our passengers and staff. Please check this page for updates.