Livingston Essential Transportation Service (LETS)

COVID-19 (Coronavirus) UPDATE - September 11, 2020

Please note: LETS will resume normal fare collection beginning on September 21, 2020

LETS has resumed regular service hours and is available for all transportation needs, including non-essential trips.

The health and safety of our passengers and employees remains our top priority and we are taking additional precautions to protect our most vulnerable passengers. We have developed an extensive safety plan in conjunction with the Livingston County Health Department and have implemented transit industry best practices to prevent the spread of COVID-19 onboard our vehicles. Please see details below under COVID-19 Preventive Measures.

To reserve a ride call (517) 546-6600 or send an email to textlets@livgov.com. Please include your name, trip details, and a phone number and a dispatcher will contact you to confirm or gather additional details if needed.

Please note that Michigan Flyer service from the Brighton Meijer continues to be suspended due to a sharp decline in passengers traveling to and from Detroit Metro Airport. We hope to resume this popular service as soon as it is feasible. Please check www.michiganflyer.com for the most timely updates.

COVID-19 Preventive Measures

All vehicles and facilities are being regularly cleaned and high-touch areas disinfected throughout the day using protocols recommended by the CDC
All passengers will be asked a list of health screening questions at the time of boarding
All staff continue to receive adequate sanitation supplies and have received training on CDC hygiene guidelines
Drivers are provided with Personal Protective Equipment including face masks, gloves, and face shields
LETS is practicing social distancing in all employee work environments and onboard transit vehicles
Vehicle capacity has been reduced and designated seats are marked with tape to ensure 6-foot distancing between passengers
Buses have been equipped with a Plexiglas barrier separating the driver and passenger seating areas

Passengers must take the following safety precautions:

Face coverings are required to ride in LETS vehicles unless they cannot be medically tolerated.
Please do not travel if you are sick!

Check out our new PSA airing on

Livingston County's Curb-to-Curb Public Transit Service

Reservations: 517.546.6600

Cancel your ride by text! Just send a text message to textlets@livgov.com (cancellations only please).

Livingston Essential Transportation Service (LETS) provides curb-to-curb public transit service for any person to any destination countywide with regional medical service to surrounding counties. LETS is an advanced reservation (dial-a-ride) service with limited demand-response service when schedule allows.

LETS provides nearly 150,000 passenger trips annually with a fleet of 28 wheelchair-accessible vans and buses. LETS is organized as a department of Livingston County and is funded by a combination of federal grants, state grants, revenue from passenger fares and service contracts, and local government and non-profit contributions.

Service Hours: Regular service runs Monday - Friday 6am to 9pm. We have limited Saturday service from 7:30am to 4:30pm between Brighton, Howell, and Fowlerville.

Dispatch Hours: Monday - Friday 9:00am–3:00pm. Call (517) 546-6600 to reserve your ride. Reservations should be made at least 3 days in advance and can be made up to 1 month in advance. Rides are scheduled on a first call, first served basis. If needed, please reserve your return trip when the initial ride is scheduled!

For closings due to inclement weather visit WHMI 93.5 FM. Closings are announced by 6:00 a.m.

For closings and other updates:

Shuttle service from Livingston County to Detroit Metro Airport is here!

Visit www.michiganflyer.com for more information and to book a ride.

Our new healthcare transportation service launched on October 1st!

For more information and booking info please view our informational brochure.

2019 Livingston County Transit Master Plan

Click Here to Visit the Transit Master Plan Homepage

The Livingston County Transit Master Plan is the product of an extensive study of the County's public transportation infrastructure. The Plan presents a set of actions that may be taken in the short, mid, and long term to improve the existing transit system and offer new mobility options for residents and visitors, as well as funding and governance options to achieve their implementation. For more information please visit the Plan's homepage by following the link above.

Online Token Orders

After selecting your tokens you will be routed to our service provider, Oakland County, for the processing of your online payment.

Payments can be made by:

- Electronic Check

- Visa, MasterCard or Discover

Pay Online: Payment may be made using Visa, MasterCard, Discover and electronic checks. An

Enhanced Access Fee/Convenience Fee (fee varies depending on amount of payment; a $2.50 minimum is charged) will be added to your payment.

Links/Publications

LETS How to Ride Guide

Features

Transit Master Plan
The Livingston County Transit Master Plan is complete! Visit the dedicated website to learn more.

Universal Reduced Fare Card

L.E.T.S. is participating in the Universal Reduced Fare Card pilot program in partnership with the Michigan Department of Transportation (MDOT), the Michigan Developmental Disabilities Council (MDDC), and the Michigan Public Transit Association (MPTA). The reduced fare card allows riders who are issued a reduced fare card by their "home" transit system the ability to receive reduced fare at any participating transit agency in the state (the card holder will receive reduced fare as defined by the agency they're visiting). Please see this map of participating agencies by county, and call our dispatch office if you have any questions or would like to apply for a card.