Frequently Asked Questions
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Who can ride L.E.T.S.?,
L.E.T.S. is a public transit service for anyone.
Is L.E.T.S. public or private?,
L.E.T.S. is a public service funded by federal, state, and local dollars.
How many buses are on the road each day?,
Our fleet consists of 20 lift equipped buses, 3 ramped passenger/mini vans and 1 Ford Explorer. At peak hours we have as many as 23 vehicles on the road.
What is the procedure to ride the bus?,
Call our office between the hours of 8:00 AM and 4:30 PM and a dispatcher will make the reservation for you. All our reservations are first come, first served. All reservations can be made up to 6 weeks in advance.
Where will the bus take me?,
We go anywhere in Livingston County for any purpose. Our Regional Service will transport passengers into Ingham, Washtenaw, Oakland and Genesee Counties for medical purposes. (Regional Service is limited).
How do I pay for the ride?,
We accept checks, with proper identification, correct change only, or tokens. Tokens can be purchased in advance by calling our office, ordering online, or mailing LETS a request. Tokens are non-refundable.
What is the cost for my child?,
Children 5 and under ride free when accompanied by an adult. Unaccompanied children pay full fare for their ride.